Shipping

We're STOKED you chose Quality Surfboards Hawaii for all your surf gear needs. Our team can't wait to get your order sent to you. Here is a breakdown of our shipping prices and policies:

CURBSIDE PICKUP POLICY

Curbside pickup for Surfbaords are scheduled before pickup time.  Quality Surfboards Hawaii staff will contact you to schedule a pickup time.

There are no fees for curbside pickup.  

 SHIPPING POLICY

  • Shipping of all orders $50 or over ship free anywhere in the US! Excluding oversized items.
  • We ship worldwide!
  • If you place multiple orders with free shipping, we may combine them.
  • Free shipping will typically be USPS but we may utilize other carriers (UPS, FedEX, etc.) depending on order size and location.
  • Estimated shipping times vary by location, but typically will arrive within 3-5 business days anywhere in the US.
  • Oversized items due to their size, cannot be shipped free. See pricing for individual items at checkout.
  • Our International rates are calculated via USPS by weight/size of box.

Shipping prices for Surfboards

Shipping for Surfbaords are subject to change but will not be shipped without approval from you with any price changes.

  • Inter-Island 5'11" & Under Surfboard Shipping: $70
  • Continental US 5'11" & Under Surfboard Shipping: $100
  • Inter-Island 6'0" & Over Surfboard Shipping: $200
  • Continental US 6'0" & Over Surfboard Shipping: $240
  • Japan 7'2" & Under Surfboard Shipping: $225 (Two boards $255)
  • Japan 7'3" & Over Surfboard Shipping: $295 (Two boards $535) Max 10'

Surfboards over 9'0" will require special shipping costs. Please contact us before placing an order by phone (808) 947-7307 or by email info@qualitysurfboardshawaii.com and we will get you the best shipping rate possible!

Shipping prices for Skimboards and Bodyboards

Shipping for skimboards & bodyboards are subject to change but will not be shipped without approval from you with any price changes.

  • Inter-Island Skimboard/Bodyboard Shipping up to 49": $40.00
  • Mainland Skimboard/Bodyboard Shipping up to 49": $50.00

All boards (Surfboards, Skimboards, and Bodyboards) can be shipped internationally but will vary in cost depending on location and size of board. Please contact us before placing an order by phone (808) 947-7307 or by email info@qualitysurfboardshawaii.com and we will get you the best shipping rate possible! Typically international orders for boards will be send by FedEX or DHL depending on size and location.

Order Processing Time 

  • Please allow 1 business day for processing and handling. Shipping days are Monday-Saturday. Orders cannot be shipped on Sundays or holidays.
  • Tracking will always be provided when available. Some countries do not provide tracking numbers for international shipping, but we will always opt for the option with tracking if possible.
  • Oversized items may take an additional 1-3 days to process.
  • Although we do our best to stock all items shown on our site, occasionally we do run out. In this case, you will be notified within 1-2 business business days of placing your order.

Oversized Items

Due to their size and/or weight the following items are excluded from our free shipping offer. 

  • Surfboards
  • Skimboards
  • Bodyboards
  • Paddle Boards
  • Boardbags
  • SeaTug wheels

 

Shipping Damage

Although damage when shipping a surfboard is rare, it does occur, therefore all surfboards are shipped fully insured for your security. Please be sure to inspect your package thoroughly BEFORE you sign for it. If damage to the package is obvious upon delivery be sure to make a note with the driver and if possible take multiple pictures of the box BEFORE you open it. If any damage does occur please immediately email us info@QualitySurfboardsHawaii.com